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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nasir Dixon

June 4, 2026

5  out of  5
rating by Nasir Dixon
"Excellent service and very accommodating!"
We responded:
"Thanks so much for the amazing review, Nasir! We really appreciate your support here in Elmira . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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BB Garage

May 22, 2026

5  out of  5
rating by BB Garage
"Service is great and employees are very professional."
We responded:
"BB, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bryan Gilbert’s Team is just a call or email away!"
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Owen Ripley

May 22, 2026

5  out of  5
rating by Owen Ripley
"Great rates and great service with amazing employees"
We responded:
"Owen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bryan Gilbert’s Team—we are always here to help!"
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Jenn Miller

May 11, 2026

5  out of  5
rating by Jenn Miller
"Everything went perfect. Quick and easy. All questions answered"
We responded:
"Thanks so much for the amazing review, Jenn! We really appreciate your support here in Elmira . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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D Harvey

March 27, 2026

5  out of  5
rating by D Harvey
"Best insurance company, I ever had super friendly, very helpful. I suggest if you're not going through them. You should"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bryan Gilbert’s Team. "
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LaTonya Kitchings

March 13, 2026

5  out of  5
rating by LaTonya Kitchings
"The staff at State Farm Ms. Nobiely and Nicole made my process after getting into a car accident really easy and made me feel at ease. I would recommend State Farm to my friends and family. They are so awesome.!"
We responded:
"Thank you so much for the 5-star rating, LaTonya! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Collin Doane

February 4, 2026

5  out of  5
rating by Collin Doane
"Bryan was extremely helpful when I was looking for homeowner’s insurance. He answered all of my questions quickly and thoroughly. The pinnacle of professionalism."
We responded:
"Thank you for the 5-star review, Collin! Here on State Farm Agent Bryan Gilbert’s Team, we are proud to serve our community and appreciate your recognition. "
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Jamie Heverly

February 4, 2026

5  out of  5
rating by Jamie Heverly
"The staff and just the whole experience with them is awesome! My son totaled his car and they all moved so quickly to help me with the claim. He bought a new car and at the dealership when we called to add the car they worked up the addition of the car! Great people!"
We responded:
"Thank you for taking the time to leave such a great review, Jamie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Bill Morrison

February 4, 2026

5  out of  5
rating by Bill Morrison
"They handled my claim with knowledge and caring for myself and my vehicle Great job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bryan Gilbert’s Team here in Elmira . "
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Connor Delaney

December 31, 2025

5  out of  5
rating by Connor Delaney
"Exceptional. Wasn’t sold anything, rather educated on what services best suited me and my needs. Highly recommended"
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Lisa Fieno

November 10, 2025

5  out of  5
rating by Lisa Fieno
"After 55 years, I have finally found the absolute BEST staff & coverage at Bryan Gilbert’s State Farm. I HUGE special shout out to Nobiley Gaffer, this young woman literally knows what you need before YOU do. So kind, thoughtful and extremely professional. Thank you Nobiley for always keeping me covered whether I know it or not. I appreciate you, Bryan and the staff more than you could possibly imagine."
We responded:
"Thank you SO much Lisa. Nobiley does such an amazing job taking care of our customers and it is always so great to hear when someone had a positive experience with our team! "
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Mike

October 31, 2025

5  out of  5
rating by Mike
"I had an excellent experience working with Bryan at State Farm. He was professional, knowledgeable, and took the time to explain all my options in detail. He helped me find the perfect coverage for my needs at a great rate, and the entire process was smooth and stress-free. His customer service is top-notch—always responsive and willing to go the extra mile. I highly recommend Bryan and his team to anyone looking for reliable and friendly insurance service!"
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Penny Page

September 3, 2025

5  out of  5
rating by Penny Page
"They were very kind and weren’t pushing on getting my insurance and were lower than my original insurance"
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Letteria Decicco

August 1, 2025

5  out of  5
rating by Letteria Decicco
"Wonder speaking with Brian he saved me money and really seems too care great work Brian!!!"
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Jim Voorhees

July 24, 2025

5  out of  5
rating by Jim Voorhees
"Nobiley and Nicole are the best! They are so helpful with any questions I have and get back to me fast. They help me with my coverage limits and explain everything to me in detail. They are the best in town."
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Kip Smith

July 24, 2025

5  out of  5
rating by Kip Smith
"We recently had a very serious vehicle accident. Started the claim process by contacting my local agent's (Bryan Gilbert) office and spoke with Nicole and Nobiley. Both were so caring, compassionate, and knowledgeable. They made a very stressful time easy to deal with. The entire State Farm team was wonderful to interact with, but it all starts with your local agent. I have been with State Farm since the 1980's and have no plans to change companies or offices. Thank you Nicole, Nobiley, and Bryan for all of your patience and assistance."
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Kevin Carrier

July 9, 2025

5  out of  5
rating by Kevin Carrier
"The team at state farm office on Broadway are just the best, incredible bunch and nobly, and Nichole are wonderful ladies. The boss is a really great guy also."
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Teena Page

June 11, 2025

5  out of  5
rating by Teena Page
"Nicole and Nobiley were very helpful with us today"
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Robert McNamara

May 7, 2025

5  out of  5
rating by Robert McNamara
"Over the last several months I have contacted Brian and Nicole with various questions regarding auto insurance and a damage claim. I have found them to be extremely helpful and very courteous."
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cgwworldministries

April 25, 2025

5  out of  5
rating by cgwworldministries
"Very friendly always courteous."
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Sergey Minko

March 26, 2025

5  out of  5
rating by Sergey Minko
"The team and the office are great and it’s easy to work with them. Nicole was especially helpful - professional and efficient, she responded promptly to all requests, and there were a lot of changes to our policies recently. Thank you for your patience, Nicole!"
We responded:
"Thank you, Sergey! Nicole does a great job, and it was a pleasure working with you! "
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Nana Bridie

March 25, 2025

5  out of  5
rating by Nana Bridie
"State Farm in NY has been very competent and professional in all their dealings with me. Also, caring and helpful, when their clients have trouble getting through the requirements of the DMV, both in NY and SC. I have found State Farm to be especially resourceful in meeting my needs as their client."
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Chelsea O'Connor

March 21, 2025

5  out of  5
rating by Chelsea O'Connor
"We had an excellent experience working with Bryan. As we are growing our family, he was able to help point us in the right direction for life insurance. Bryan made the process super easy and was able to answer all of our questions. I would definitely recommend reaching out to this team for your insurance needs. Thank you, Bryan!"
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Alice Decker

March 18, 2025

5  out of  5
rating by Alice Decker
"Victoria is truly one of the kindest and most dedicated insurance representatives I've had the pleasure of working with. She consistently responds to my questions in a timely manner and goes above and beyond to ensure I receive exceptional customer service. Her commitment to her clients is unmatched, and I highly recommend her to anyone seeking top-notch service!"
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Kristen Kramarik

March 11, 2025

5  out of  5
rating by Kristen Kramarik
"⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Bryan while seeking a life insurance quote, and I couldn't be more satisfied with the experience. Bryan was incredibly knowledgeable and took the time to understand my family's needs, guiding me through the options available. His expertise made it easy for me to choose the right plan, and the entire process was smooth and stress-free. I highly recommend Bryan at State Farm for anyone looking for assistance with life insurance!"